Contact the Charlie Norwood VA Medical Center - Charlie Norwood VA Medical Center
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Charlie Norwood VA Medical Center


Contact the Charlie Norwood VA Medical Center

Charlie Norwood VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Regular Business Hours are Monday - Friday, 8:00 a.m. to 4:30 p.m.

Emergency Services are available at the Downtown Division, 24 hours per day, 7 days per week.  Review our visitor information page for visitor hours.

Contacting a Patient

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o VA Medical Center
1 Freedom Way 

Augusta, GA  30904-6285

For the location of an inpatient or their phone number, dial the Medical Center at (706) 733-0188 or 1-800-836-5561

Nurse Call Center

If you have questions about your care, you may contact our Nurse Call Center 24 hours / 7 days per week at 1 (888) 483-9674

Schedule an Appointment

To Make or Change an Outpatient Appointment, call (706) 733-0188

Patient Advocate

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Former Prisoners of War

Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact William Kingsberry at 706-823-3999, x3999.

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

News Media

Members of the news media should contact our Public Affairs Office at (706) 733-0188 ext 1742 or 7501.