Charlie Norwood VA Medical Center
Contact the Charlie Norwood VA Medical Center
Charlie Norwood VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Regular Business Hours are Monday - Friday, 8:00 a.m. to 4:30 p.m.
Emergency Services are available at the Downtown Division, 24 hours per day, 7 days per week. Review our visitor information page for visitor hours.
Contacting a Patient
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
1 Freedom Way
Augusta, GA 30904-6285
For the location of an inpatient or their phone number, dial the Medical Center at (706) 733-0188 or 1-800-836-5561
Nurse Call Center
If you have questions about your care, you may contact our Nurse Call Center 24 hours / 7 days per week at 1 (888) 483-9674
Schedule an Appointment
To Make or Change an Outpatient Appointment, call (706) 733-0188
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Former Prisoners of War
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact William Kingsberry at 706-823-3999, x3999.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Members of the news media should contact our Public Affairs Office at (706) 733-0188 ext 1742 or 7501.