Request Your Medical Records - Charlie Norwood VA Medical Center
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Charlie Norwood VA Medical Center


Request Your Medical Records

Our Release of Information staff will be happy to assist you with requests for your medical records. We also assist providers with completing forms for patients.

We can assist you with the following —

  • access to your medical records
  • obtaining copies of your medical records
  • requests to amend your medical records
  • completion of forms for benefits, insurance, and other reasons

The Release of Information (ROI) Office is located at both divisions:

  • Downtown Division – 1st floor, room 1C116 ext 3684/3158
    • Fax: 706-823-1703
  • Uptown Division – Ground floor, room, GA116 ext 6331/6332
    • Fax: 706-731-7242 

How to Request Information

To request copies of medical records pleas use one of the forms listed in the column to the right. Complete the requested information, sign the form, and mail it to the following address:

Charlie Norwood VA Medical Center
Release of Information (ROI)
1 Freedom Way
Augusta, GA 30904 

Because forms must contain an original signature, e-mailed forms cannot be accepted.

Requests for records will take approximately 10-14 days to process.

Request for Record Amendments

All requests for record amendments must be submitted in writing.

The request should include:

  • A copy of the document requested for amendment
  • The reason for requesting an amendment (e.g. inaccurate, incomplete, irrelevant or untimely)
  • Indicate what the information should be changed to.


There is no cost to send copies directly to another health care provider. If copies are for a patient's personal use, photocopying fees may be assessed.