VA Augusta adds new clinic to bolster Same-Day Services - Charlie Norwood VA Medical Center
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Charlie Norwood VA Medical Center


VA Augusta adds new clinic to bolster Same-Day Services

September 26, 2018

AUGUSTA, Ga. – Offering faster access to primary care and as many as 60 appointments each day, the Charlie Norwood VA Medical Center is scheduled to open its ‘Same-Day Rapid Clinic’ Oct. 1 at its Downtown location on 15th Street in Augusta, Georgia.

The clinic, located adjacent to the Emergency Department, will offer greater convenience to primary care for Veterans visiting the downtown hospital. All six VA Augusta Primary Care Teams are located at the Uptown campus. This is the first primary care effort at the Downtown hospital and Medical Center Director Dr. Robin E. Jackson said he’s excited to see it kick off.

“We’re excited to bring this kind of capability to our Veterans,” Jackson said. “It broadens our access and provides Veterans a fast, convenient way to get primary care help in a hurry.”

Meanwhile, the six primary care teams located Uptown, as well as the mental health clinic, continue to offer same-day services at their Uptown location and have done so since December 2016.

“We stand ready at any of our primary care clinics, as well as our mental health clinic, to offer same-day primary care services,” said Dr. Luis Montalvo, acting chief of primary care for VA Augusta. “The same-day rapid clinic is a great way for us to address emergent issues and then, as needed, help Veterans get further care via their primary care team.”

The clinic will officially open at 8 a.m., Monday, Oct. 1.

About Charlie Norwood VA Medical Center

Charlie Norwood VA Medical Center is a two-division, three Community Based Outpatient Clinic (CBOC) medical center providing tertiary care in medicine, surgery, neurology, psychiatry, rehabilitation medicine, and spinal cord injury.  The Downtown Division is authorized 156 beds (58 medicine, 27 surgery, and 71 spinal cord injury).  The Uptown Division, located approximately three miles away, is authorized 93 beds (68 psychiatry, 15 blind rehabilitation and 10 rehabilitation medicine).  In addition, a 132-bed Restorative/Nursing Home Care Unit and a 60-bed Domiciliary are located at the Uptown Division. The medical center serves as a network resource for the treatment of spinal cord injury, blind rehabilitation, post-traumatic stress disorder, and psychiatry patients. The facility employs about 2,400 people from around the region and sees about 46,000 Veterans each fiscal year with a budget of more than $400 million. It is part of Veterans Integrated Service Network (VISN) 7, located in Atlanta, along with seven other medical facilities in Alabama, Georgia and South Carolina. The three CBOCs are in Aiken, S.C.; Athens and Statesboro, Ga.