Charlie Norwood VA Medical Center
Critical Care Unit
Visiting hours are based on the needs of the patient; there may be times when visitors will be required to discuss appropriate visiting times with the unit’s nurse manager or the patient’s physician.
Mental Health Units
Visiting hours are 1:30 p.m. to 3:30 p.m. and 6:30 p.m. to 8:00 p.m. daily, but may be adjusted for special circumstances with the approval of the nursing staff and provider. Visitation will be held in specifically designated areas. Please contact the nursing staff for more information and the location of the visitation areas.
For the health and well-being of a patient, the attending physician may limit, restrict, or deny visitation. We apologize for any inconvenience when this occurs, and appreciate your understanding that it may be medically necessary.
Upon entering the Downtown Division from 8:00 p.m. to 8:00 a.m. visitors, vendors, and contractors must report to the Triage Desk and sign in with the Administrative Officer of the Day (AOD). Each visitor will be issued a “badge” to wear while on station after normal visiting hours.
Visitors to the Uptown Division will report to the Desk Officer on duty in the Police Office Control Room and be required to sign in and obtain an appropriate ID badge. The Police office is located on the first floor next to the main entrance.
Visitors will be asked to identify the patient and unit they are visiting.
VA General Visitation Policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.