Charlie Norwood VA Medical Center

COVID-19 (Coronavirus) Information

To protect our patients, guests and caregivers, the Charlie Norwood VA Medical Center is limiting public entrances to their Uptown and Downtown campuses. Public entrances have been limited to two for each location. Entrances for the Uptown division are the main entrance and valet parking entrance. The Downtown entrances include the main entrance and the spinal cord injury entrance. When visitors or patients arrive, they should utilize the identified entrances only.

Staff are screening at those entrances with basic questions to help ensure individuals get the care they need while not exposing patients, staff and other guests

Access will be determined on a case-by-case decision where the visitor is critical to the care of the Veteran. Only visitors without symptoms will be permitted to enter the Medical Center as dictated by the current situation. No visitors under the age of 18 are permitted, including infants. No Visitors will be allowed to wait in common areas (canteen areas, waiting rooms, vending areas, etc.). These restrictions apply to all care locations, including health care facilities, Community Based Outpatient Clinics (CBOCs}, urgent care centers, and emergency rooms.

If Veterans are experiencing acute respiratory symptoms, they need to call 911 and contact VA within 72 hours of emergency admission. Veterans who are experiencing non-acute flu-like symptoms such as fever, cough and shortness of breath should call (706) 729-5779 before visiting the medical center or clinic. In addition to calling first, consider using virtual care options such as telehealth or My HealtheVet Secure Messaging. Visitors, who do not feel well are encouraged to please postpone their visit.

Read VA’s latest information on the new coronavirus at
https://www.publichealth.va.gov/n-coronavirus/.